1. Overview

At The Heirloom Tale, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website.

2. Information We Collect

We may collect the following information:
- Name, email address, phone number
Shipping and billing address
- Payment details (processed securely via third-party providers)
- Order history and preferences
- Device and browsing information (such as IP address and cookies)

3. How We Use Your Information

We use your information to:

- Process and deliver your orders
- Communicate with you regarding orders or inquiries
- Improve our website and services
- Send updates, offers, or promotional messages (only if you opt in)
- Prevent fraud and ensure secure transactions

4. Sharing of Information

- We do not sell or rent your personal data.
- Your information may be shared with trusted third parties such as:
- Payment gateways
- Shipping and logistics partners
- Website hosting providers
- These parties only use your data to perform their services.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.

6. Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze website traffic. You can disable cookies in your browser settings if you prefer.

7. Your Rights

You have the right to:

- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

For any questions or concerns regarding this Privacy Policy:

📧 support@theheirloomtale.com